Smart Meter Coverage
94%
2.4M active meters
Network Fault MTTR
−47%
AI predictive maintenance
Customer Debt
−28%
AI vulnerability detection
Ofgem Compliance
100%
All obligations met
🤖 Agent Status
Real-time across all capabilities
Smart Metering AI2.4M meters · anomaly detection
Network Intelligence AIFault prediction · −47% MTTR
Customer Intelligence AIVulnerability · debt · switching
Demand Forecasting AIGeneration · load balancing · trading
Regulatory Intelligence AIOfgem · RIIO · price review
Sustainability AIScope 1+2+3 · net zero · carbon
📡 Live Intelligence Feed
Real-time AI activity
Why UtilitiesOS
⚡ Network: Faults Cost £200K/Hour
Unplanned network outages cost utilities £200K+ per hour in direct costs and Ofgem penalty exposure. AI network intelligence detects failure precursors weeks ahead — enabling planned maintenance instead of emergency response.
📊 Smart Meters: 2.4M Data Points Underused
Smart meters generate half-hourly consumption data for 2.4M customers — a transformational dataset. AI metering intelligence identifies theft, fault, vulnerability, and switching risk signals that manual review completely misses.
👤 Vulnerability: Customer Harm Has Regulatory Consequence
Ofgem's customer vulnerability framework requires proactive identification and support for vulnerable customers. AI customer intelligence identifies vulnerability signals from consumption patterns and account data — enabling proactive support.
All AI Agents
📡
Smart Metering AI
Half-hourly data analysis, tampering detection, fault identification, consumption anomalies.
2.4M meters
ReAct + Telemetry🔧
Network Intelligence AI
Substation, cable, transformer health monitoring. Fault prediction 2-4 weeks ahead.
All network
ReAct + Sensor👤
Customer Intelligence AI
Vulnerability detection, debt propensity, switching risk, complaint prediction.
All customers
ReAct + Signals📈
Demand Forecasting AI
Load forecasting, generation dispatch, balancing mechanism, renewable integration.
All demand
Planning + ML📋
Regulatory Intelligence AI
Ofgem compliance, RIIO performance, price review preparation, licence obligations.
All compliance
Sequential + Rules🌿
Sustainability AI
Scope 1/2/3, net zero pathway, renewable matching, TCFD, green tariff verification.
All operations
Sequential + Calculation💰
Revenue Intelligence AI
Revenue protection, unmetered supplies, theft detection, tariff optimisation.
All revenue
ReAct + Analytics📡 Live Agent Trace
All decisions logged
🛡 AI Governance
Advisory intelligence — humans decide
No autonomous consequential actions: All significant decisions require human approval. AI recommends — authorised professionals decide.
Full audit trail: Every AI output logged with source data, reasoning, and confidence. Explainable to regulators and auditors.
Continuous evaluation: RAGAS faithfulness >0.92 required. Quality degradation detected within 24 hours. Human override always available.