Orders Processed Daily
847K
AI fulfilment intelligence
Return Rate
−28%
AI product intelligence
Conversion Rate
+34%
AI personalisation
Fulfilment Cost
−18%
AI routing optimisation
🤖 Agent Status
Real-time across all capabilities
Demand Forecasting AI847K SKUs · 99.1% accuracy
Personalisation AIConversion +34% · GDPR compliant
Fulfilment Intelligence AI47 warehouses · −18% cost
Returns Intelligence AI−28% rate · predictive intervention
Pricing Intelligence AIDynamic · competitor · elasticity
Customer Intelligence AILTV · churn · reactivation
📡 Live Intelligence Feed
Real-time AI activity
Why EcommerceOS
📦 Fulfilment: The Last Mile Kills Margins
Last-mile fulfilment costs 40-60% of total logistics cost. AI fulfilment intelligence optimises carrier selection, routing, and warehouse picking for every order — reducing fulfilment cost 18% while improving delivery speed.
🔄 Returns: 30% of Ecommerce Revenue Reversed
Returns cost UK ecommerce £7B annually — processing, restocking, and lost margin. AI returns intelligence predicts which orders will be returned (targeting intervention) and which products drive high return rates (driving assortment decisions).
🎯 Personalisation: Generic Converts at 2%
Generic ecommerce sites convert at 2-3%. AI personalisation — serving the right products, in the right order, with the right offers — improves conversion 34% without increasing traffic costs.
All AI Agents
🏭
Demand Forecasting AI
SKU-level demand prediction, seasonal adjustment, promotion uplift, new product forecasting.
847K SKUs
Planning + ML🎯
Personalisation AI
Product recommendation, search personalisation, dynamic pricing, offer targeting.
All shoppers
ReAct + Collaborative🚚
Fulfilment Intelligence AI
Warehouse routing, carrier selection, last-mile optimisation, 47-warehouse network.
All orders
Planning + Routing🔄
Returns Intelligence AI
Return prediction, intervention targeting, root cause analysis, assortment feedback.
All orders
ReAct + Signals💰
Pricing Intelligence AI
Competitor monitoring, elasticity modelling, margin optimisation, markdown timing.
All products
ReAct + Market👤
Customer Intelligence AI
LTV scoring, churn prediction, reactivation campaigns, loyalty optimisation.
All customers
ReAct + ML📊
Marketplace Intelligence AI
Platform performance, ranking optimisation, advertising intelligence, seller analytics.
All marketplaces
ReAct + Analytics📡 Live Agent Trace
All decisions logged
🛡 AI Governance
Advisory intelligence — humans decide
No autonomous consequential actions: All significant decisions require human approval. AI recommends — authorised professionals decide.
Full audit trail: Every AI output logged with source data, reasoning, and confidence. Explainable to regulators and auditors.
Continuous evaluation: RAGAS faithfulness >0.92 required. Quality degradation detected within 24 hours. Human override always available.